Privacy Policy
A LEGAL DISCLAIMER
The information provided on this page explains how Kaenga Tu collects, uses, stores, and protects personal information. This policy follows the requirements of the New Zealand Privacy Act 2020. We recommend seeking independent legal advice if you need help tailoring your own privacy policies to meet your specific needs.
PRIVACY POLICY - THE BASICS
Kaenga Tu is committed to respecting your privacy. This Privacy Policy explains how we collect and manage personal information through this website, and how we protect your privacy in line with New Zealand legal obligations.
We only collect personal information where it is necessary for our work, such as assessing eligibility for housing support, staying in contact with you, or improving our services.
WHAT WE COLLECT
The types of information we may collect include:
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Your name
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Contact details (email, phone number)
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Any information provided through our questionnaire or contact forms
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Any other details you share with us when engaging with our services
We collect this information directly from you when you complete a form, make an enquiry, or communicate with us.
WHY WE COLLECT IT
We only collect personal information for reasons such as:
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Assessing your eligibility for housing services
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Contacting you to discuss your enquiry
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Improving our website and services
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Meeting our legal obligations
We do not collect unnecessary information or use your details for unrelated purposes.
STORING AND PROTECTING YOUR INFORMATION
Your information is stored securely, and we take reasonable steps to prevent unauthorised access, loss, or misuse. We may share your information with trusted third parties only when needed to help deliver our services, for example, with technical support providers, but we will never sell or misuse your data.
YOUR RIGHTS
Under the Privacy Act 2020, you have the right to:
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Request access to the personal information we hold about you
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Ask for corrections if that information is inaccurate
To make a request, contact us
MINORS
Our services are intended for adults. We do not knowingly collect personal information from minors without parental consent.
UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be available on our website.